1. Introduction
At Dev Pattern Labs (“we,” “our,” or “us”), accessible from https://devpatternlabs.com, the privacy of our visitors and clients is of utmost importance. This Privacy Policy details the types of information we collect, how it is utilized, and the rights you hold regarding your personal data.
2. Information We Collect
We collect information you choose to provide directly to us when contacting us, requesting an audit, or engaging our software development services:
- Contact Details: Your name, email address, phone number / WhatsApp number, company name, and website URL.
- Project Inquiries & Specifications: Information about your current website, codebase, technology stack, budget, and business objectives submitted via our intake forms.
- Communication Records: Records of communications sent via email, WhatsApp, or discovery calls.
3. Automated Data & Analytics
When you navigate our website, certain technical information may be collected automatically, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this aggregated, non-identifying data via Google Tag Manager and hosting telemetry to maintain site performance, security, and optimize user experience.
4. How We Use Your Information
We use the data collected strictly for legitimate business purposes:
- To evaluate your project requirements and provide detailed technical proposals and estimates.
- To perform web development, maintenance, and automation services contracted by you.
- To respond to your questions, support tickets, and scheduling inquiries.
- To comply with legal and financial reporting obligations.
We do not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances.
5. Data Security & Storage
We implement industry-standard administrative, physical, and technical safeguards (including HTTPS/TLS encryption and strict access credentials) to protect your personal data from unauthorized access, disclosure, or alteration.
6. Third-Party Service Providers
To deliver our remote services, we work with trusted infrastructure providers that adhere to rigorous data privacy standards:
- Netlify: Static hosting, edge delivery, and secure form processing.
- Google: Analytics via Google Tag Manager and business email infrastructure.
- Payment Gateways: When processing payments, transactions are processed directly via PCI-DSS compliant providers (e.g. Stripe, Wise, Razorpay, or PayPal). We do not store credit card numbers on our servers.
7. Your Data Protection Rights
Depending on your location (including the European Union under GDPR and California under CCPA), you have rights regarding your personal information, including:
- The right to access and receive a copy of your personal data.
- The right to rectify inaccurate or incomplete records.
- The right to request deletion of your personal information (“right to be forgotten”).
- The right to withdraw consent at any time.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Dev Pattern Labs
Email: devpatternlabs@gmail.com
WhatsApp: +91 8220367311
Website: https://devpatternlabs.com